Add your store contact details

Add your store email and verify a store phone number with a code sent to WhatsApp.

  1. On the store dashboard, tap Contact information.

    Step 1
  2. The screen has three phone slots (Primary Store Phone, Secondary Store Phone, Tertiary Store Phone) and two email fields (Primary Store Email, Secondary Store Email).

    Step 2
  3. Tap Primary Store Email and enter your store email, for example hello@wasila-demo.example.

    Step 3
  4. Tap Save Changes. The screen stays open and may not show a message. To check that your email is saved, go back and open Contact information again.

    Step 4
  5. To add a phone number, tap Add next to a phone slot.

    Step 5
  6. Enter your phone number in the Phone Number (slot 1) field, for example 70123456 or +96170123456.

    Step 6
  7. Tap Send OTP via WhatsApp. A 6-digit code is sent to that number on WhatsApp.

    Step 7
  8. Enter the code in Enter 6-digit OTP and tap Verify.

    Step 8
  9. Tip: if the code does not arrive or the number is wrong, tap Change number / Resend.

  10. Note: a phone number is added to your store only after you verify it with the code.

Back to Help CenterUpdated: 2026-10-21