Delete Your Ewasila Account
You can ask us to delete your Ewasila account and the personal data linked to it at any time. This page explains how to send the request, what we delete, and what we must keep.
1. How to Request Deletion
- Send an email to support@ewasila.com with the subject "Delete my account".
- Send it from the email address registered on your Ewasila account, so we can confirm that the account is yours.
- If you no longer use that address, include the phone number of your account. We will contact you to confirm ownership before we delete anything.
We confirm your request by email and delete the account within 30 days.
2. Data We Delete
- Your profile: name, email address, phone number and password.
- Your saved addresses and preferences.
- Your active sessions. You are signed out on every device.
- The stores and products you listed. They are removed from the platform.
3. Data We Keep
- Order and payment records: kept for 7 years, as Lebanese tax law requires. They are used only for accounting and legal obligations.
See our Privacy Policy for more details.
